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Customer Support Executive (Latin America)

remote zest jobs · All India

📅 08/08/2026
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CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global reputed company with 20+ offices in London, reputed company, Dubai and Southeast Asia with a 250+ multinational team. Responsibilities:Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Coordinate with risk reputed company on reputed company changing request, or any escalated trading issues Communicate with TL and sales on regular reputed company to reputed company specific IB request or re-organizing network structure Liaising with technology provider on any reputed company situation dispute Cross checking with PSP on funding issues Managing internal ticketing on any feedback or issues reputed company reputed company the reputed company Performing financial checks on any transaction or transfer reputed company the reputed company Collecting appropriate information of any complaint on technical perspective l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures. Contributing reputed company improvement to enhance the operational efficiency and effectiveness of fraud operation processes. RequirementsA bachelors degree in business or reputed company field.-A minimum of 5 years of experience in business analysis or a reputed company field in Brokerage Backoffice. Exceptional analytical and conceptual thinking skills. -Advanced technical skills.Great attention to minute details, meticulously excellent to numbers and procedures. Fundamentally analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Competency in reputed company applications including Word, reputed company, and reputed company. A reputed company record of following through on commitments. Excellent planning, organizational, and time management skills. Experience in a stock-broking business, in either IT or back office operations would be a significant advantage Apply for this job BenefitsCompetitive Remuneration, Commissions and bonuses performance based, medical benefits, dental/optical benefits, gym memberships Apply for this job Originally posted on Himalayas Apply To this Job .
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