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Description: Role: Servicenow IRM/GRC module Tester Key Responsibilities: - Write, review, and execute test cases to validate ServiceNow user stories against defined acceptance criteria. - Perform functional, system, integration, regression, and UAT testing for ServiceNow applications. - Prepare and maintain test plans, test scenarios, and test execution reports. - Validate configurations related to forms, workflows, business rules, UI policies, ACLs, SLAs, and notifications. - Support test environment setup and test data preparation. - Execute pre release and post deployment validation before major/critical production releases. - Track, log, and retest defects; work closely with developers until resolution. - Participate in daily stand ups, sprint planning, retrospectives, and defect triage meetings. - Ensure test artifacts are maintained in QA/compliance approved tracking tools. - Contribute to automation testing and execution of automated scripts where applicable. ServiceNow Modules Testing Exposure : - IRM / GRC - ITSM: Incident, Problem, Change, Request, Knowledge - Service Catalog & Record Producers - CMDB & Asset Management - Integrations (REST/SOAP validation level) .