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Job Title: Associate Voice Process Experience: Fresher 2 Years Shift: 247 Rotational Shift Job Responsibilities: - Handle inbound and outbound customer interactions professionally. - Resolve customer queries and provide accurate information. - Maintain high standards of customer service and communication. - Document customer interactions accurately in the system. - Meet quality, productivity, and service-level targets. - Work effectively in a rotational shift environment. Required Skills: - Excellent verbal and written communication skills. - Robust customer service and problem-solving abilities. - Basic computer knowledge. - Willingness to work in 247 rotational shifts. - Freshers and candidates with up to 2 years of experience are welcome to apply. Job Title: Associate Non-Voice Process Experience: Fresher (0 Years) Shift: 247 Rotational Shift Job Responsibilities: - Process customer requests through email, chat, or back-office operations. - Ensure accurate data entry and documentation. - Meet productivity and quality targets. - Follow standard operating procedures and company guidelines. - Coordinate with internal teams to resolve customer issues. Required Skills: - Good written communication skills. - Basic computer proficiency and typing skills. - Attention to detail and accuracy. - Willingness to work in 247 rotational shifts. - Freshers are encouraged to apply. .