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Collection Officer (Phone Banking) Attributes: - Tele-calling of customers who are overdue in loan repayment and persuade them for repayment - Manage a portfolio of overdue accounts and negotiate payment plans and settlements - Update customer records and maintain accurate documentation of all interactions - Meet monthly collection targets and performance metrics - Collaborate with internal teams, such as sales and customer service, to resolve customer issues - Identify and report any potential fraud or suspicious activity - Robust communication and negotiation skills Qualification: Graduate Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .