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KOT Executive / KOT Operator Job ProfileKey Responsibilities: - Receive and process customer orders accurately through the POS/KOT system. - Generate KOTs and ensure orders are sent to the correct kitchen section. - Coordinate with Kitchen, Service and Delivery teams for timely order preparation. - Monitor pending, delayed and cancelled orders. - Verify order details, modifications, special instructions and quantities. - Ensure KOTs are punched correctly to avoid wrong orders and food wastage. - Coordinate with the Kitchen Manager/Chef regarding order priority. - Handle dine-in, takeaway and online orders as applicable. - Maintain proper communication between the front and back of house. - Report any system, billing or order-related issues to the Manager. - Follow company SOPs, hygiene standards and operational procedures. - 12 hours shift. Required Skills: - Basic computer/POS knowledge - Positive communication and coordination skills - Ability to work under pressure during peak hours - Accuracy and attention to detail - Basic understanding of restaurant operations - Previous restaurant/KOT/POS experience preferred. .