T&T - Customer - M&C - Director | Client relationship and creative operations

T&T - Customer - M&C - Director | Client relationship and creative operations | Bengaluru Job requisition ID : 110205 Location: Bengaluru Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Key Responsibilities: The Director of Creative will serve as the visionary leader for our creative department. You will be responsible for overseeing the conceptualization, development, and execution of high-impact branding strategies and advertising campaigns. Your goal is to bridge the gap between business objectives and creative excellence, leading a multi-disciplinary team of designers, copywriters, and art directors to build iconic brand identities and driving consumer engagement through cutting-edge storytelling. 1. Creative Vision & Strategy: Define and uphold the creative vision for the brand(s) across all touchpoints. Translate business goals into actionable creative strategies and integrated marketing campaigns. Stay ahead of industry trends, emerging technologies, and cultural shifts to ensure the brand remains relevant and innovative. 2. Team Leadership & Mentorship: Lead, inspire, and manage a high-performing team of creative professionals (Art Directors, Copywriters, Designers, etc.). Foster a culture of collaboration, continuous learning, and creative risk-taking. Conduct performance reviews, provide constructive feedback, and identify opportunities for professional growth within the team. 3. Campaign & Brand Management: Oversee the end-to-end creative process, from initial brief and ideation to final production and delivery. Ensure all creative outputs are consistent with the brands voice, visual identity, and long-term positioning. Direct the creation of 360-degree advertising campaigns across digital, social, video, print, and out-of-home (OOH) channels. 4. Stakeholder Collaboration & Project Oversight: Work closely with Marketing, Product, and Sales leadership to align creative output with commercial objectives. Manage creative budgets, resource allocation, and external agency/freelance relationships. Present and "sell" creative concepts to executive stakeholders, providing rationale grounded in strategic intent. Location and way of working: Base location: Bengaluru Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS This profile involves occasional travelling to client locations. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. .