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Looking to onboard a skilled Customer Service Domestic Voice Manager with 5-10 years of experience to join our team at Hexaware Technologies. The ideal candidate will have a strong background in customer service and domestic voice operations. Roles and Responsibility - Manage and oversee daily customer service operations to ensure high-quality service delivery. - Develop and implement process improvements to increase efficiency and productivity. - Collaborate with cross-functional teams to resolve customer complaints and issues. - Analyze customer feedback and provide insights for business growth. - Train and coach team members to enhance their skills and performance. - Monitor and report on key performance indicators to measure operational effectiveness. Job Requirements - Minimum 5 years of experience in customer service, preferably in a domestic voice environment. - Robust knowledge of customer service principles and practices. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong problem-solving and analytical skills. - Experience with CRM software and other customer service tools is an added advantage. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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