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Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth. Role & responsibilities - Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels. - Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently. - Experience Management: Maintain high standards of customer satisfaction and positive brand perception. Preferred candidate profile - Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory. - Communication Skills: Excellent interpersonal, verbal, and active listening capabilities. - Functional Competencies: Robust persuasion, negotiation, and customer-handling skills. - Technical Skills: Basic computer proficiency and familiarity with standard office applications. Languages required Telugu , Kannada , Malayalam For interview contact - HR Sharyl williams 7428671155 OR sharylwilliams@policybazaar.com .