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Job Summary We are looking for a Customer Care Executive to handle customer inquiries, resolve issues, and deliver excellent customer service through phone, email, and chat. Key Responsibilities - Respond to customer queries promptly and professionally. - Resolve product, service, and account-related issues. - Provide basic troubleshooting and support. - Record customer feedback and coordinate with relevant teams. - Escalate complex issues and ensure timely follow-up. - Maintain up-to-date knowledge of products and services. - Use CRM tools to manage customer interactions. Requirements - Experience in customer service is preferred. - Excellent verbal and written communication skills. - Robust problem-solving and interpersonal skills. - Basic computer and CRM knowledge. - Positive attitude and customer-focused approach. .