Customer Executive- International Voice Process

Domain: US Healthcare Patient Support Job Description Handle outbound calls to patients regarding their healthcare accounts.Address patient queries and resolve account-related concerns.Assist patients with billing issues and explain charges clearly.Negotiate and collect outstanding payments from patients.Create and manage payment plans based on patient eligibility.Process patient payments accurately and maintain records.Follow up on overdue accounts to recover pending balances.Communicate policies, payment options, and account details effectively.Maintain professionalism and empathy while interacting with patients.Ensure compliance with company policies and healthcare regulations.Desired Candidate Profile Experience in AR Calling (US Healthcare) is an added advantage.Excellent verbal and written communication skills.Good working knowledge of MS Excel and MS Word.Comfortable working in night shifts.Strong adaptability and willingness to take on additional responsibilities.Ability to work in a fast-paced environment with attention to detail.Expertise & Qualifications Basic computer proficiency.Strong analytical skills.Excellent written and verbal communication.Good interpersonal and customer service skills.Ability to negotiate and resolve payment-related issues.Problem-solving and time management skills.Team player with a positive attitude.Compensation: 19,090.64 - 47,000.00 per month Benefits: Health insuranceProvident FundApplication Question(s): Willing to work in night shift Please apply only if you have experience in an international voice process.Experience: International voice process: 1 year (Required)Language: English (Required)Location: Whitefield, Bengaluru, Karnataka (Required)Shift availability: Night Shift (Required)Work Location: In person .