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Start applying with LinkedIn Start Please wait. a.dialogApplyBtn { display: none; } Customer Service Representative II Date: Aug 6, 2026 Location: IN, Bangalore, Office (SSC), India, APAC #job-location.job-location-inline { display: inline; } Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Customer Support Representative, Operations Full time, Bangalore, India In this role, you will be responsible for handling escalated service issues, monitoring customer service levels, tracking and determining the source of issues and trends, and developing an improvement plan. You will ensure timely turnaround of all customer service correspondence. We are looking for someone with experience in customer service with good written communication skills. As a Customer Support Representative, Operations, you will Use BCD systems to process requests accurately and efficiently Provide first-level online navigational support and escalate technical issues Advise on travel options and resolve issues professionally Stay current on travel industry trends and supplier rules Monitor client business needs and policy changes Follow up on refunds, vouchers, and debit memos Complete administrative tasks and meet performance goals About you Previous experience in a corporate travel office Proficiency in GDS Sabre and GDS Amadeus Demonstrated problem-solving skills Excellent customer service skills Understanding of ARC rules and regulation Exceptional verbal and written communication skills in English What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com. Get to know us by reading our blog and checking out our social media: https://www.bcdtravel.com/blog/ https://www.linkedin.com/company/bcd-travel/ https://www.instagram.com/bcdtravel/ https://www.facebook.com/bcdtravel/ Youll be offered Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated Ready to join the journey ! Were dedicated to building a diverse, inclusive and authentic workplace. If youre excited about a role, but your experience doesnt align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com. #LI-FB1 Start applying with LinkedIn Start Please wait. a.dialogApplyBtn { display: none; } .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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