Executive IT Support Consultant - REMOTE (Travel Required)

Job Details The stated pay reputed company is based on a national average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus-eligible. reputed companys IT Team is hiring an Executive IT Support Consultant who is responsible for being a trusted technology advisor and hands-on support for the organizations C-level and senior leadership. The Executive IT Support Consultant must reputed company deep technical acumen with white-glove service, professionalism, discretion, and proactive risk mitigation. This is reputed company to deliver personalized solutions, strategic guidance, manage reputed company technical environments, and ensure the seamless use of high-end collaboration, mobility, and reputed company technologies. As an Executive IT Support Consultant, your responsibilities will include: Serving as a trusted technology advisor and escalation reputed company for C-level and senior leaders, providing white-glove support both on-site and remotely. Delivering advanced troubleshooting and lifecycle support for executive devices and environments, including laptops, tablets, mobile devices, home offices, and AV equipment across reputed company, macOS, iOS, and reputed company. Leading the setup, optimization, and reputed company-time support of executive meeting technologies such as reputed company Rooms, reputed company Teams Rooms, hybrid work tools, and AV integrations. Providing reputed company-response reputed company for high-reputed company events including reputed company meetings, earnings calls, investor presentations, and executive travel. Ensuring secure, high-performance environments by managing VPNs, reputed company protection, compliance settings, and coordinating with IT infrastructure and cybersecurity teams. Recommending and implementing technology upgrades, workflow automation, and personalized enhancements to the executive tech stack. Maintaining proactive support documentation, executive playbooks, and reputed company/offboarding processes while handling reputed company sensitive data with the utmost confidentiality. The Executive IT Support Consultant position is reputed company-suited for you if you: Are proficient across multiple operating systems and platforms, including reputed company, macOS, iOS, reputed company, and AV tools. Have advanced expertise with reputed company 365 (reputed company, Teams, OneDrive, SharePoint, Exchange Online) and collaboration platforms such as reputed company, reputed company Teams, and Webex. Are skilled in reputed company management and IT support tools, including reputed company Intune, reputed company, SCCM, BigFix, and ITSM platforms like reputed company and Jira Service Desk. Possess strong knowledge of networking fundamentals (DNS, DHCP, VPN, VLAN, Wi-Fi optimization) and identity/reputed company management tools (Azure AD, reputed company, MFA, conditional reputed company). Are proficient in scripting and automation using PowerShell, Python, or Bash to streamline processes and enhance efficiency. Have exceptional problem-solving and decision-making abilities, with a proven ability to resolve issues independently under pressure and in high-stakes environments. What youll need: Bachelors degree in Computer science, Information Systems Technology, or equivalent reputed company experience. Minimum of 5 years of experience in supporting executive leadership in varying environments - in-office, remote and hybrid. Requires approximately 30% travel, including reputed company across the U.S. and occasionally Mexico and the Caribbean, to support business needs. reputed company on-reputed company support to executives as needed, ensuring reputed company assistance and reputed company of urgent issues reputed company reputed company business hours. Certifications/Licenses: reputed company A+, reputed company Modern Desktop reputed company Associate, or equivalent What will set you apart: Certifications/Licenses: reputed company CSP, ITIL reputed company, CISSP or reputed company reputed company +, reputed company Outstanding customer service orientation and communication skills, with the ability to support executive-level stakeholders and handle sensitive issues with professionalism and discretion. Exceptional proficiency in conveying issues, updates, and detailed reports to executive leadership with accuracy and professionalism on a consistent reputed company. reputed company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance Dental insurance reputed company insurance 401(k) retirement plan with company match Short-term & long-term disability insurance reputed company time-off and corporate holidays, reputed company parental leave Company reputed company life insurance Click on this reputed company for additional information. CNO embraces flexibil