Program Manager - Market Representation (Chennai)

Job Description 1. Position Purpose - Lead the Ford Signature Design team to complete Dealership facilities within the International Market Group (IMG). - The Ford Signature Program Manager will lead and develop the architectural discipline in design and technical competency, production efficiency, cost effectiveness and value-added service for the IMG Market & ensure implementation of Dealership CI programs across IMG, in-line with global facility standards. - The Ford Signature Program Manager will collaborate with other group leaders to effectively allocate resources to deliver projects on time and within budget and support all quality related initiatives. - The Ford Signature Program Manager will co-ordinate with the Ford Global Architectural Team for any updates/design changes that need to be implemented in the IMG region. 2. Key roles and responsibility of Position - Develop and nurture the Dealership Design team to Build a cohesive and high performing group. - Work closely with the markets (understand, develop relationships) to ensure an aligned One Ford approach to meeting business plan targets. - Develop and execute a Dealer planning CI cycle plan that supports business plan objectives. - Build a center of excellence for facility design standards proving value add support and insights (sales and service). - Develop employees competencies; take an active role in employee career development. Document training needs and plan for development. Encourage and support licensing and on-going education. - Conduct performance and salary reviews and handle all performance improvement situations professionally and promptly. - Review and approve timecards, paid time-off requests, leave of absences, continuing education programs, etc. - Understand different approaches to retail outlets across IMG markets (Mini3S/ Service lite) including various design and construction environments to ensure smooth implementation of IMG elements. - Manage renovation projects and lead the implementation of the Ford Signature refresh program across IMG. - Development of Used Car facilities standards. - Work on various dealership special projects as required across all IMG markets. - Work with IMG market leads and gain buy-in for the new Dealership CI standard for the implementation of the program across all current and existing facilities. - Meet Fordland (Global Ford dealership design agency) requirements regarding design and construction standards. - Ensure appropriate file management including photos, drawings and supporting material as report detailed project status on monthly basis as required. - Review access and recommend revised design applications to meet local market standards that are aligned with CE and future Digital architecture both within and outside the dealership. - Work with IMG market representation to ensure alignment with Market Representation recommendations and facility footprint size. - Assist in developing and maintaining facility standards or design manual to cascade to all markets (Ford, dealers and local architects). - Be responsible for the final sign-off of Design drawing package of dealerships sent to the Market for review and construction. In situations where a deviation from the standard design is requested by the market, a sign-off must be taken for from the Ford Global Design Director for the same. - Provide any additional design management support as required by senior management. .