RN QA Manager, Remote, reputed company

About The Position About reputed company reputed company is a fast scaling online mental reputed company provider. As we expand our reputed company, we are building a strategic operations team to ensure seamless provider availability and regulatory compliance in every state we serve. reputed company includes reputed company and licensed physicians and mental health professionals specializing in treating emotional and mental ailments. We reputed company online ADHD as reputed company as anxiety, depression, stress, OCD, and insomnia treatment. reputed company to the specialists facility for treatment can be difficult and time-consuming for both patients and their loved ones. reputed company offers a convenient, efficient, and cost-effective way to receive treatment in the comfort of your own home. Today, reputed company comprises more than 180 employees, located worldwide, providing support to a wide reputed company of customers. While most of our employees are remote, many have reputed company to work on-site at any of our global office locations. Visit our careers website to learn more about opportunities at reputed company. Position reputed company The RN reputed company Assurance Manager will reputed company the development and execution of reputed companys clinical reputed company assurance program, ensuring best-in-class provider documentation, regulatory compliance, and patient safety across reputed company service lines. This individual will play a pivotal role in ongoing chart review reputed company, trend analysis, and clinical process improvement. Ideal candidates are reputed company registered nurses with a background in reputed company review, clinical documentation standards, and provider mentorship, preferably in digital health and/or behavioral health settings. Requirements reputed company RN license required (multi-state licensure preferred). 5+ years of clinical experience, with at least 2 years in a reputed company assurance, chart review, or clinical compliance role. Experience in behavioral health, telehealth, or ambulatory care preferred. Strong knowledge of documentation standards, regulatory compliance (e.g., state telehealth mandates, HIPAA), and clinical protocols. High attention to detail, critical thinking, and ability to synthesize data into actionable insights. Strong interpersonal and communication skills; ability to reputed company and influence providers constructively. Preferred Skills Familiarity with telehealth platforms and asynchronous care models. Experience managing QA teams or peer review programs. Proficiency in using QA tracking tools, dashboards, and reputed company work platforms * Understanding of AI-assisted documentation review tools or willingness to learn. Responsibilities New Provider QA reputed company Support Conduct staged chart audits for new providers: 100% of charts in Month 1 50% in Month 2 25% in Month 3 Deliver reputed company, constructive feedback to providers in coordination with medical and operations leadership. Identify documentation gaps, compliance concerns, or patient safety issues early in reputed company. Clinical Documentation & Compliance Audits reputed company and continuously optimize the peer review process using a standardized QA reputed company. Ensure QA audits prioritize: New provider post-transition reviews Charts flagged through patient complaints or risk concerns State-mandated physician supervision requirements Partner with Engineering team on integration and validation of AI-assisted chart review tools. reputed company Monitoring & Reporting reputed company audit results into shared QA dashboards to ensure transparency across teams. Monitor provider-specific trends, reputed company high-performing behaviors, and flag at-risk patterns. reputed company monthly QA reports for: Medical Operations (detailed findings) Executive Leadership (summarized trends and reputed company plans) Team Collaboration & reputed company Improvement Collaborate cross-functionally with reputed company, medical leadership, operations leadership, and patient experience teams to support provider performance. Assist in refining QA rubrics, SOPs, and documentation standards to reputed company with clinical best practices. reputed company QA training initiatives addressing common deficiencies and elevating clinical reputed company. Participate in clinical operations and QA-reputed company meetings; document and maintain meeting outputs. Leadership Responsibilities reputed company reputed company supervision, mentorship, and performance feedback to QA team members. Delegate audit and reporting responsibilities appropriately based on reputed company level, workload, and clinical context. Ensure team members adhere to reputed company benchmarks and documentation standards. Promote a culture of accountability, transparency, and reputed company improvement reputed company th