Manager Quality Assurance (Gurugram)

Purpose GreyOrange is seeking a Manager Quality Assurance with 1012 years of experience in Supplier Quality and Product Assurance within robotics, automation, or industrial machinery. The role requires strong engineering expertise, hands-on problem-solving skills, and the ability to drive product stability, defect reduction, and supplier development across global operations. Key Responsibilities Supplier & Product Quality Ownership Own end-to-end quality for assigned robotic products and suppliers. Drive supplier quality performance, audits, and development actions. Lead CAPA for field, supplier, and internal quality issues to closure. Ensure sustained product stability through data-driven quality controls. FAT, Validation & Release Readiness Plan and execute FAT (Factory Acceptance Testing) at supplier factories. Participate in regression and validation testing prior to product release and FAT. Ensure release readiness by preventing defect leakage to customer sites. Customer & Field Quality Act as the single quality point of contact for technical issues from customer sites. Lead root cause analysis and permanent corrective actions with Engineering and suppliers. Drive continuous reduction of defect leakage and repeat failures in the field. Engineering Collaboration Partner with Engineering teams during design reviews, ECNs, and change releases. Provide quality and manufacturability inputs to improve robustness and serviceability. Plant Operations Support Support plant operations, including robot refurbishment, rework, and quality gates. Ensure refurbished products meet defined quality and reliability standards. Qualifications & Experience Bachelors degree in Engineering (Mechanical / Electrical / Electronics) from a reputed institute. 1012 years of experience in Quality Assurance with robust focus on Supplier Quality. Prior exposure to robotics, automation, or industrial machinery is preferred. Required Skills & Tools Strong engineering fundamentals in electromechanical systems, robots, or machinery. Proven expertise in root cause analysis, CAPA, FAT, and validation testing. Working knowledge of Microsoft Office and JIRA (or equivalent tools). Travel & Work Expectations Willing to travel internationally to customer sites (US, Europe) and supplier locations (China). Comfortable working with global teams across time zones while based in India. Personal Attributes High ownership mindset with bias for action and closure. Strong problem solver who can operate independently in ambiguous situations. Continuous learner with the hunger to grow and add value. Collaborative team player with the ability to influence without authority. .