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Lead / L3 Responsibilities Support Local and Global IT Network Requirements: Provide ongoing support for local and global IT network needs, coordinating with both technical teams and business operations to ensure effective issue resolution and network performance. Problem Identification and Resolution: Anticipate, mitigate, identify, respond to, and resolve issues affecting network and system performance, efficiency, and availability. Recommend, schedule, and perform network improvements, upgrades, and repairs. Team Leadership and Guidance: Lead and guide the team in troubleshooting network issues, conducting infrastructure assessments, and simplifying or redesigning the network to improve performance and scalability. Data Network - Routing & Switching .