QA Tester & Application Support Intern

Job Summary We are looking for a passionate QA Tester & Application Support Intern with a strong interest in Test Automation. The intern will work on both manual and automated testing, assist in application support, and learn industry best practices for software quality assurance. This role provides hands-on experience in building automation scripts, API testing, defect management, and supporting production applications. --- Key Responsibilities Automation Testing (Primary Focus) Learn and develop automated test scripts using Playwright, Selenium, or Cypress. Maintain and enhance existing automation test suites. Execute automated regression and smoke test suites. Analyze automation test failures and report defects. Assist in integrating automation tests with CI/CD pipelines. Improve automation coverage and reduce manual testing effort. Quality Assurance Create and execute manual test cases when automation is not applicable. Validate new features, bug fixes, and integrations. Perform functional, regression, smoke, sanity, API, and UAT testing. Report, verify, and track defects using Jira or similar tools. Support release validation and production testing. Application Support Provide Level 1 application support for users. Investigate reported issues and coordinate with development teams. Validate fixes before production deployment. Assist in production monitoring and issue tracking. API & Database Testing Test REST APIs using Postman. Validate backend data using SQL. Verify API responses and database consistency. Learning & Collaboration Work closely with QA, Developers, DevOps, and Product teams. Participate in Agile ceremonies and sprint activities. Document test cases, automation results, and issue reports. Continuously learn testing frameworks, automation tools, and QA best practices. --- Required Skills Basic knowledge of JavaScript or TypeScript (preferred). Understanding of manual testing concepts. Strong interest in Test Automation. Basic knowledge of Playwright, Selenium, or Cypress (academic or personal projects accepted). API testing using Postman. Basic SQL knowledge. Good analytical and problem-solving skills. Strong communication and documentation skills. --- Preferred Skills Git and GitHub. CI/CD concepts (GitHub Actions, Jenkins, Azure DevOps). Basic scripting knowledge. Understanding of SDLC, STLC, and Agile/Scrum. Exposure to AWS, Azure, or GCP is a plus. --- Key Competencies Automation-first mindset Quick learner Strong analytical skills Attention to detail Ownership and accountability Team collaboration Problem-solving ability Continuous learning --- Internship Outcomes By the end of the internship, the candidate should be able to: Develop and maintain automated test scripts using Playwright/Selenium/Cypress. Execute automation suites and analyze failures. Perform API and database testing. Handle basic application support activities. Work with Agile teams and CI/CD workflows. Contribute to improving automation coverage and overall product quality. Compensation: 15,000.00 - 25,000.00 per month Benefits: Food providedWork Location: In person .