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Design, implement, and support enterprise telephony services with a focus on availability, performance, standardization, and secure connectivity across sites and environments. Key Responsibilities: Configure and support voice infrastructure including IP telephony, SIP trunking, dial plans, and UCaaS platform services.Manage extension assignments, dial plan dependencies, call routing policies, and voice segmentation across sites.Implement and maintain QoS standards specifically tuned for voice traffic, codecs, and real-time media flows.Support remote access services for voice platforms and troubleshoot connectivity and registration issues with security and network partners.Execute change planning, risk assessment, implementation, and validation for voice configuration changes (CAB aligned).Maintain voice documentation, call flow diagrams, trunk configs, standards, and as-built provisioning records.Key Performance Measures: Voice service availability and performance KPI attainmentReduction in recurring incidents (problem elimination)Compliance to standards (configs, segmentation, documentation)Delivery timeliness for assigned projects/requestsCompetencies and Behaviors: Highest Standards (Skilled): designs and implements to standards; strong testing/validation.Execution & Evolution (Skilled): delivers reliably; improves performance and maintainability.Drive a Positive Customer Experience (Skilled): partners well with sites/app teams; communicates clearly.Collaboration & Inclusion (Skilled): coordinates across Infrastructure, Security, and providers.Qualifications: CCNA / Microsoft Teams or equivalent preferredHands-on experience with Cisco Voice, Webex, Teams voice and enterprise switching/routing and WLANITIL change practices familiarity preferredExperience: 5 + years in the IT infrastructure field3-5 years in Voice services support and engineeringTroubleshooting across services - Network, Voice, WAN, L2/L3, and Wi-Fi RF basics.Experience with MS Teams and Cisco Webex voiceWorking knowledge of Voice security conceptsExperience with vendor/carrier provisioning, management, circuit delivery and troubleshootingScope Factors Geography: multi-site / regional to global scopeComplexity: implements non-trivial changes; supports projectsPeople: may mentor junior staff; leads small workstreamsOn-call: rotation for escalations and after-hours changes .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.