Transformation & Business Analyst

Transformation & Business Analyst Experience: Not Available to Not Available years Location: Gurugram, Haryana, India Skills: Microsoft Office Suite, Excel, PowerPoint, SQL, Tableau, Power BI, Agile, Waterfall, Visio, Lucidchart, Lean, Six Sigma, JIRA, Azure DevOps, root cause analysis, 5 Whys, MoSCoW, Kano model JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role We are seeking a motivated Transformation and Business Analyst to join our team and contribute to diverse projects spanning strategy, technology, operations, and process improvement. This role offers the opportunity to develop broad analytical skills while supporting senior stakeholders in driving business outcomes across multiple workstreams. Key Responsibilities Strategic Analysis & Problem Solving Support senior analysts in evaluating business opportunities and market expansion initiatives Assist in developing recommendations by conducting research, gathering data, and analyzing industry trends Help identify risks, opportunities, and potential solutions through structured problem-solving approaches Participate in client meetings and contribute to presentation development Process Analysis & Problem Resolution Identify and analyze business pain points through stakeholder interviews, process observation, and data analysis Support root cause analysis initiatives using structured methodologies to uncover underlying issues Assist in designing process improvements and solutions that address identified problems Help develop workflows and procedures that streamline operations and eliminate inefficiencies Support the implementation of new processes and monitor their effectiveness Document current state processes and design future state solutions Technology & Process Implementation Support technology implementations by gathering and documenting business requirements Assist in user acceptance testing (UAT) and quality assurance activities Help translate business needs into functional specifications working alongside technical teams Support process improvement initiatives and workflow optimization projects Project Coordination & Delivery Track project milestones, deliverables, and key performance indicators Assist in managing project documentation and maintaining organized records Help coordinate cross-functional teams and facilitate communication between stakeholders Data Analysis & Reporting Analyze business data to identify trends, patterns, and insights Create reports and dashboards to support decision-making Support the development of business cases and analytical frameworks Assist in developing metrics and KPIs for business performance measurement Business Analysis Tools & Techniques Apply foundational BA techniques including stakeholder analysis, requirements elicitation, and gap analysis Utilize process modeling tools (process flows, swimlane diagrams, value stream mapping) Support data modeling and documentation using techniques such as entity relationship diagrams Assist with business rules analysis and decision modeling Apply problem-solving frameworks including root cause analysis (5 Whys, Fishbone diagrams) Support risk analysis and impact assessment methodologies Use prioritization techniques (MoSCoW, Kano model) for requirements and solution evaluation Required Qualifications Bachelor's degree in Business, Economics, Engineering, or related analytical field Strong analytical and problem-solving skills with attention to detail Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint Excellent written and verbal communication skills Ability to work independently and take ownership of assigned tasks Demonstrated project management capabilities through internships, coursework, or extracurricular activities Under .