Ecommerce Business Analyst

Build your career with a team that values innovation and collaboration About Us Gather, analyze, and document business requirements from clients and stakeholders. Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and acceptance criteria. Translate business requirements into functional specifications for the development team. Work closely with clients, developers, designers, QA, and project managers throughout the project lifecycle. Analyze existing business processes and recommend improvements to enhance efficiency and user experience. Create process flows, wireframes, and workflow diagrams whenever required. Coordinate and support User Acceptance Testing (UAT) and ensure delivered solutions meet business requirements. Understand eCommerce workflows including product catalog, inventory, pricing, promotions, checkout, order management, shipping, and payment integrations. Assist in sprint planning, backlog grooming, and Agile ceremonies. Identify project risks, manage requirement changes, and ensure timely delivery. Requirements 3-6 years of experience as a Business Analyst, preferably in the eCommerce domain. Strong understanding of B2B, B2C, and D2C eCommerce business models. Experience with platforms such as Adobe Commerce (Magento), Shopify, BigCommerce, or WooCommerce. Hands-on experience in requirement gathering, business process analysis, and documentation. Good understanding of REST APIs, third-party integrations, ERP, CRM, and payment gateway workflows. Experience with Agile/Scrum methodologies. Proficiency in JIRA, Confluence, Figma, Visio, Lucidchart, or similar collaboration tools. Basic knowledge of SQL, JSON, and GraphQL is preferred. Strong analytical, problem-solving, and communication skills. Ability to manage multiple stakeholders and work effectively in a fast-paced environment. Department Name Target Date Target Date 12/09/2026 Job Opening Status Job Opening Status In-progress Number of Positions Number of Positions 2 Date Opened Date Opened 23/07/2026 Qualification Bachelor's degree in Computer Science, Information Technology, Computer Applications (BCA/MCA), Business Administration, Engineering, or a related discipline.MBA in Marketing, Business Analytics, Information Systems, or Operations is preferred. Work Experience Work Experience 3 to 6 Years Required Skills Required Skills Business Requirement Gathering BRD (Business Requirement Document) FRD (Functional Requirement Document) B2B, B2C & D2C Commerce Adobe Commerce (Magento) Sprint Planning Business Intelligence Reporting .