Team Leader Sale & Operations(Pharma B2B Ecommerce)

About Us: CLYZO is a fast-growing B2B e-commerce platform backed by an established player in the pharmaceutical raw materials industry. We're transforming how pharmaceutical companies source APIs, excipients, specialty chemicals, and other raw materials through a technology-driven procurement platform. Website: https://www.clyzo.com/ LinkedIn: https://www.linkedin.com/company/pharmonix-biologicals/ The Opportunity We're looking for a go-getter who thrives on solving problems, building relationships, and making things happen. As our Team Leader Sales & Operations, you'll own key pharmaceutical accounts, lead a high-performing team, and ensure customers have a seamless experiencefrom inquiry to delivery. This is a fast-paced, high-impact role where you'll manage 3040 pharma customers, drive business growth, solve complex customer challenges, mentor your team, and work cross-functionally to deliver exceptional service. If you enjoy taking ownership, wearing multiple hats, and helping build a fast-growing startup, you'll fit right in. What You'll Do Own customer inquiries from requirement to successful delivery.Manage a portfolio of 3040 pharmaceutical customers.Lead, mentor, and develop a team of two.Drive sales and identify new business opportunities.Prepare quotations, commercial offers, COAs, MSDS, and technical documentation.Ensure smooth order execution by coordinating with procurement, logistics, warehouse, and quality teams.Resolve customer escalations and deliver outstanding customer experience.Build long-term relationships with key customers.Track team performance, customer satisfaction, and operational KPIs.Own business targets and operational excellence.Visit customers 12 times per month to resolve technical queries and generate new business.Represent CLYZO professionally in customer meetings. We're Looking For B.Pharm, M.Pharm, Chemistry, Biotechnology, Chemical Engineering, or Life Sciences graduate.36 years of experience in pharma sales, customer success, operations, key account management, or supply chain.Previous team handling experience is an advantage.Excellent communication, relationship-building, and presentation skills.A proactive, customer-first, and solution-oriented mindset.Strong ownership, leadership, and problem-solving abilities.Willingness to travel locally for customer meetings. Preferred Background: Pharma, Chemical, or Biotechnology companies, Pharmacists, Clinical Coordinators, Health Advisors, Lab Technicians, or Customer Success professionals looking to step into a leadership role. Working Days- Monday to Friday; 2nd & 4th Saturdays Off If you're excited about building customer relationships, driving business growth, and making an impact in one of India's emerging pharma-tech space, we'd love to hear from you. Send your CV to: hr@clyzo.com .