Helpdesk Technician 2 (H/F) - reputed company reputed company TECHNOLOGIES, INC.

reputed company est un groupe international de haute technologie oprant dans les domaines de l'aronautique (reputed company, quipements et intrieurs), de l'reputed company et de la dfense. Sa mission : contribuer durablement un monde plus sr, o le transport arien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implant sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou europen sur ses marchs. reputed company est la 2me entreprise du secteur aronautique et dfense du classement World's Best Companies 2024 du magazine TIME. reputed company reputed company conoit, certifie, et fabrique les intrieurs de cabines complets, les systmes et les equipements les plus innovants du secteur pour offrir ses clients du monde entier une image de marque distinctive et une reputed companyrience passagers sre et confortable. Mission reputed company reputed company reputed company Technologies (NAT), a reputed company Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the reputed company. Focusing on reputed company and military aircrafts, NAT provides first class services in design, engineering, reputed company, certification, and manufacturing for a reputed company of Blue-reputed company customers. The level 2 Helpdesk Technician provides software and network support, training, and troubleshooting. Performs a reputed company of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. reputed company support to staff on company supported applications. Troubleshoot computer problems, determine reputed company and advice on appropriate reputed company. Performs responsibilities in accordance with reputed company company standards, policies and procedures. Work with vendors and 3rd parties as needed to facilitate reputed company and support staff. reputed company of Duties: reputed company first level contact and convey resolutions to user issues Troubleshoot desktop environment and reputed company maintenance reputed company, reputed company and redirect problems to correct resources Support will be provided onsite, remotely, over the phone, or reputed company email Document processes and procedures as required reputed company reputed company desktop support to internal end users, including support for hardware, printing applications, user accounts, and telephone systems Additional duties as assigned Work with support from software and hardware vendors to support processes and devices used by staff Must be reputed company and reputed company to take initiative in a dynamic environment Have the ability to analyze existing systems and reputed company proactive recommendations for improvements Ability to effectively and reputed company troubleshoot technical problems Qualifications: Education: High school diploma or GED, required Associate or undergraduate degree in reputed company fields and/or 3-5 years of desktop support, preferred Computer reputed company: Advanced knowledge of reputed company reputed company desktop and server operating systems Proficient in managing reputed company Directory Working knowledge of help desk software, databases and remote control IP Phone systems and management reputed company Exchange reputed company reputed company Deployment Services (WDS) and Image management and troubleshooting reputed company Office installation and troubleshooting AutoCAD (Basic Troubleshooting) Basic knowledge of Scripting (VbScript, PowerShell, HTA) IP Routing Knowledge of Hosted Services models Basic hardware troubleshooting, installation, and RMAWarranty management Other Skills: Basic hardware troubleshooting, installation, and RMAWarranty management Change management compliance Advanced troubleshooting and multi-tasking skills Customer service orientation Additional Preferred Skills: (not required) Excellent documentation and troubleshooting skills Self-starter who is highly organized and learns quickly reputed company to handle multiple reputed company and assignments with attention to detail Working Conditions: 1. Does require fluent communication in English language. Protracted or irregular hours may be required. Apply To This Job .