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We are hiring for a MNC Company for E-Commerce Chat Support Executive Role for Mohali location (Work From Office Job) Job Description We are hiring Chat Support Executives for a leading MNC Company. The role involves assisting customers over voice calls by resolving their queries over the chat and providing a high-quality customer experience. Key Responsibilities - Handle customer chat professionally. Resolve customer queries related to e-com products and services.Provide accurate information and appropriate solutions.Maintain customer satisfaction and ensure quality service.Follow company policies and compliance guidelines.Accurately update customer interactions in the system.Rotational Shift Eligibility - 12th PassGood communication skills in English & HindiBasic computer knowledge.Typing 30 WPMCustomer service attitude with good problem-solving skills. Salary & Benefits - CTC 19K (15.4K In Hand) 6 Days Working (1 Rotational week off) Interview rounds - HR interview(Telephonic)AMCAT TestOps Round (Virtual Interview)Client Round (Virtual Interview) .