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Role Summary: Own the client lifecycle from onboarding to retention, ensuring high engagement, strong relationships, and continuous value realization while driving revenue through renewals and upselling. Key Responsibilities: Manage and nurture client relationships to ensure long-term engagement and satisfactionHandle client onboarding and ensure smooth product adoptionDrive recharges and renewals from existing clientsIdentify upsell opportunities and support revenue growthWork closely with internal teams to resolve client queries and improve overall experience Required Skills: Strong communication and relationship management skillsAbility to handle client conversations around revenue, renewals, and upsellingComfortable with sales-oriented discussions and pricing conversationsClient handling and problem-solving abilityFamiliarity with CRM tools .