🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
The role will have full control of the services handled including customers responses, agents coordination, booking and loading confirmation and monitoring. Employment Type: Permanent Reports to: Customer Service Representative Team Leader To have full control of the services handled and be able to spot missing customers and/or volumes Use of the new system to its full extension. Generate the Booking ELL & Recap (and COPRAR for Planning team). Inform agents about move count per terminal to allow for berthing planning. Generate the ships bag, ensure that the documents received are in complete and correct order, and generate a manifest for the agents. Send the final load lists to each terminal of call for their information. Send booking confirmations to customers prior to vessel arrival to cross check data received and allow for amendments/additions. Coordinating with port terminals regarding loading and discharge operations. Monitor central blockings at terminal and arrange positioning for Customs inspections. to ensure online booking forecasts are updated timely in online system; Claim the loading confirmations for Third party vessels (for PSF purposes and for the planners). Monitor central blockings at terminal and arrange positioning for Customs inspections.to ensure online booking forecasts are updated timely in online system; Key Performance Indicators Credit Notes reductions due to clerical mistakes; Usage of EDI files to avoid manual input and improved process efficiency. Shipping/Logistic & Transport studies 1 year shipping agency experience. Fresh graduate are welcome to apply.Fluent in English Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.