Lead Client Service Executive (Indiranagar)

Job description: Key Responsibilities - Serve as the primary point of contact for assigned clients - Manage end-to-end client communication, ensuring clarity and alignment on goals - Understand client business objectives and translate them into actionable digital strategies - Coordinate with internal teams (creative, content, performance, tech) to ensure timely and high-quality delivery - Monitor campaign performance and share insights, reports, and recommendations with clients - Proactively identify opportunities for account growth, upselling, and cross-selling - Handle client feedback, concerns, and escalations in a professional manner - Ensure adherence to timelines, budgets, and scope of work - Prepare and present campaign updates, reports, and review decks Required Skills & Qualifications - 2+ years of experience in client servicing, account management, or digital marketing agency roles - Strong understanding of digital marketing channels (social media, paid ads, SEO, content, branding) - Excellent verbal and written communication skills - Proven ability to manage multiple clients and projects simultaneously - Strong coordination, problem-solving, and stakeholder management skills - Comfortable working in a fast-paced, deadline-driven agency environment - Proficiency in MS Office / Google Workspace Good to Have - Experience working with performance marketing or analytics tools - Exposure to reporting platforms like Google Analytics, Meta Ads Manager, or similar - Basic knowledge of CRM or project management tools Job Type: Full time Work Location: In person Compensation: 40,000.00 - 50,000.00 per month Experience: - Client services: 5 years (Preferred) Work Location: In person .