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Job Description IVR Executive (Work From Home) Company: Zippee Position: IVR TELECALLER Salary: 18,000 Take Home + PF + ESIC Work Mode: Fully Remote / Work From Home Job Responsibilities Handle inbound and outbound customer calls through the IVR system. Resolve customer queries and provide accurate information. Maintain professional communication with customers. Record and update customer interactions in the system. Follow company processes and quality standards. Escalate unresolved issues to the concerned team when required. Eligibility Criteria Minimum 12th Pass / Graduate. Good communication skills in Hindi and English. Basic computer knowledge and typing skills. Ability to work independently from home. Stable internet connection and a quiet work environment. Key Note This is a Work From Home position. However, candidates may be required to visit the office in exceptional circumstances such as: Training sessions Documentation verification Team meetings System-related requirements Business or operational needs Candidates should be willing to travel to the office whenever required by the company. Interview Process Virtual Interview (Online) Office Address Kalyan Nagar, Bengaluru, Karnataka Juhi Pandey - 9685866023 .