Human Resources Lead - B2B SaaS

HR Lead REPORTING: This position will report to Sr. Manager - HR EMPLOYMENT TYPE: Full-Time LOCATION: In-Office Jaipur, India SHIFT TIMINGS: 10.30 am to 7.30 pm IST (Monday - Friday) We are looking for an experienced HR Generalist Lead to own and operate all people-related functions for our Jaipur office. You will be the face of HR locally the go-to person for everything from hiring the next great engineer to making sure someone's first day feels like home. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, talent management, and facilities management services. What Youll Be Doing: Talent Acquisition & Recruitment Own end-to-end recruitment for the Jaipur office across Engineering, Product, Sales, and Operations roles Partner with hiring managers to define job requirements, craft compelling JDs, and build structured interview processesBuild and manage a strong talent pipeline through LinkedIn, job portals, referrals, college partnerships, and startup communitiesConduct initial screening interviews and coordinate the full interview loop scheduling, feedback collection, and debrief facilitationNegotiate and extend offers; manage the candidate experience from first touchpoint to Day 1Track and report on key recruiting metrics: time-to-fill, offer-to-acceptance rate, source quality, and pipeline healthProactively build talent pools for high-frequency roles to reduce reactive hiring cycles Onboarding & New Hire Experience Design and continuously improve a world-class onboarding experience for every new hire in JaipurRun structured Day 15 orientation programs covering company culture, tools, team introductions, and role clarityCoordinate with IT, Finance, and team managers to ensure access, equipment, and a ready workspace before Day 1Manage onboarding documentation: offer letters, NDAs, compliance forms, and benefits enrollmentAssign onboarding buddies and ensure 30/60/90-day check-in cadences are in place for every new hireCollect and act on onboarding feedback to continuously raise the bar on the new hire experience Offboarding & Exit Management Manage the full offboarding lifecycle with care and professionalism from resignation to final settlementConduct structured exit interviews and synthesize insights to share with leadership for retention improvementsCoordinate with IT and Finance to ensure smooth access revocation, asset retrieval, and full-and-final processingMaintain compliance with applicable labor laws and ensure all exit documentation is complete and accurateChampion a positive exit experience that preserves the relationship and the company's employer brand Culture, Engagement & Employee Experience Act as the culture custodian for the Jaipur office translate company values into day-to-day practices and ritualsDesign and run employee engagement initiatives: team events, recognition programs, town halls, and celebratory momentsRun quarterly pulse surveys and eNPS; analyze results and drive actionable follow-throughs with leadershipBuild psychological safety by being an approachable, trusted HR partner someone people actually want to talk toCollaborate with the central People team (if applicable) to roll out company-wide culture programs locallyChampion diversity, inclusion, and belonging initiatives within the Jaipur office HR Operations & Compliance Maintain accurate and up-to-date employee records, HRIS data, and documentation for all Jaipur staffOversee attendance, leave management, and payroll inputs in coordination with FinanceEnsure compliance with local labor laws, statutory requirements (PF, ESIC, gratuity), and company policiesHandle employee relations matters sensitively grievances, performance conversations, and policy queriesContinuously improve HR processes and documentation; build and maintain an accessible HR knowledge base REQUIRED SKILLS & QUALIFICATIONS: Must-Haves: 6-7 years of progressive HR experience, with at least 1 year in a standalone or lead HR capacityStrong end-to-end recruitment experience you have hired for technical and non-technical roles independentlyProven experience owning onboarding and offboarding programs, not just participating .