Manager, HR Operations

Job Objective / Purpose To lead, standardize, and continuously improve HR operations across corporate and project sites, ensuring compliance, manpower availability, optimized HR processes, employee lifecycle management, and high-quality HR service delivery aligned with organizational growth plans. The role encompasses end-to-end recruitment management, strategic manpower budgeting, payroll and statutory compliance, HRIS and digital transformation, site HR coordination, and implementation of HR policies and processes. Key Responsibilities 1. HR Operations & Process Governance Lead and manage end-to-end HR operations across corporate and multiple project sites.Design, standardize, and continuously improve HR SOPs, workflows, and service delivery models.Ensure seamless execution of employee lifecycle processes: on-boarding, confirmation, transfers, promotions, separations, and full & final settlements.Drive process efficiency, reduce manual interventions, and ensure SLA-based HR service delivery. 2. Talent Acquisition & Recruitment Management Lead end-to-end recruitment for corporate, project, engineering, site, and support functions.Prepare and monitor strategic manpower plans and hiring budgets aligned with project schedules and business forecasts.Build robust sourcing pipelines through consultants, referrals, job portals, campus hiring, and local site hiring channels.Track recruitment metrics such as TAT, cost per hire, quality of hire, and offer-to-join ratios.Implement recruitment technology tools, ATS, and data-driven hiring dashboards. 3. Manpower Planning & Budgeting Develop annual and project-wise manpower budgets in coordination with Projects, Planning, and Finance.Monitor manpower costs, deployment efficiency, and productivity ratios across sites.Ensure timely mobilization and demobilization of manpower as per project lifecycle.Control attrition risks in critical and site-based roles. 4. Payroll Management & Statutory Compliance Oversee monthly payroll processing ensuring accuracy, timeliness, and confidentiality.Ensure 100% statutory compliance under PF, ESIC, CLRA, BOCW, Minimum Wages, Payment of Wages, Gratuity, Bonus, and other applicable labour laws.Coordinate statutory audits, labour inspections, and compliance reporting across states.Manage contract labour compliance, vendor documentation, and labour license requirements. 5. HRIS & Digital Transformation Lead implementation, stabilization, and optimization of HRMS/HRIS platforms.Ensure accurate and real-time HR data for manpower, payroll, attendance, leave, and compliance.Develop HR dashboards and MIS for leadership on manpower, attrition, cost, and site HR performance.Drive digitization of HR records, employee self-service, and automation initiatives. 6. HR Policies, Systems & Controls Draft, review, and implement HR policies aligned with labour laws and business needs.Ensure policy awareness, communication, and adherence across all locations.Periodically review policies to address operational challenges and statutory updates. 7. Employee Engagement & Employee Relations Drive engagement initiatives across corporate and project sites.Handle employee grievances, disciplinary cases, and IR matters with minimal business disruption.Support leadership in maintaining a positive work culture and employee relations environment. 8. Reporting & Analytics Present monthly HR dashboards covering manpower, recruitment, attrition, payroll, and compliance.Provide insights and recommendations to leadership for workforce optimization and cost control.Support internal and external audits with data, reports, and corrective action plans. 9. Site HR Coordination & Governance Lead and guide Site HR Managers/Executives to ensure uniform policy and process implementation.Conduct periodic site HR audits covering compliance, payroll, documentation, and employee welfare.Support site teams in handling employee relations, discipline, and grievance management.Ensure workforce welfare facilities (canteen, accommodation, medical, hygiene) are compliant with statutory and company standards. Qualifications & Experience Education: MBA / PGDM in HR / Personnel Management / Industrial Relations Experience: Minimum 15-20 years of progressive HR experienceMinimum 68 years in HR Operations leadership within Building Construction / Infrastructure / Real Estate Key Skills & Competencies Technical / Functional Skills HR Operations & Shared ServicesTalent Acquisition & Manpower PlanningPayroll & Labour Law ComplianceHRIS / HRMS ImplementationContract Labour ManagementStatutory Audits & Inspections Behavioural & Leadership Competencies Strong stakeholder management (Projects, Finance, Leadership)High attention to detail and compliance orientationData-driven decision-makingTeam leadership & mentoringProblem-solving and conflict managementAbility to work in high-pressure, site-driven environments Key Performance Indicators (Indicative) Manpower fulfilment & deployment .