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Job Description Key Deliverables Act as primary technical lead for customer onboarding and channel go-liveDraft technical requirement specs and coordinate with internal teamsValidate and double-check deployments, configurations, and customizationsMentor implementation engineers and ensure quality standards Role Responsibilities:Lead customer discussions and explain technical feasibilityCoordinate with engineering for unsupported customer requirementsTranslate content delivery needs into implementation plansEnsure readiness of assets, metadata, playlists, and automation scripts .