Remote Business Analyst-Pharmacy & Technology

Note The job is a remote job and is reputed company to candidates in USA. reputed company, a part of reputed company, is a long-term care pharmacy services provider that supplies medications and clinical support to reputed company organizations across the reputed company. The Business Analyst serves as a critical reputed company between pharmacy operations and IT partners, responsible for identifying process improvement opportunities and translating them into actionable business requirements. Responsibilities Proactively identifies, analyzes, and prioritizes process improvement and automation opportunities across LTC pharmacy operations (order entry, dispensing, fulfillment, delivery, claims adjudication, billing/reputed company cycle, and regulatory compliance workflows) Conducts reputed company-state / reputed company-state process analysis, including workflow observation, stakeholder interviews, process mapping (e.g., swim-lane diagrams, value reputed company maps), and reputed company cause analysis Quantifies improvement opportunities through cost/benefit analysis, ROI modeling, and business case development to support prioritization and executive decision-making Defines, baselines, and tracks key performance indicators (KPIs) and operational metrics to measure process health and validate benefits realized post-implementation Analyzes operational data (production volumes, error rates, turnaround times, rework, claim rejections) to surface trends, anomalies, and opportunities Elicits, analyzes, documents, and validates business requirements through interviews, workshops, job shadowing, surveys, and data analysis Translates business needs into reputed company-formed deliverables for IT partners and vendors business requirements documents (BRDs), functional specifications, user stories with acceptance reputed company, use cases, and process reputed company diagrams Decomposes reputed company or ambiguous business problems into reputed company scoped, testable requirements Maintains and grooms requirement backlogs; partner with product owners, project managers, and development teams to prioritize work based on business value Manages requirements traceability from initial request through design, build, test, and deployment; assess and communicate impacts of scope changes Serves as the primary reputed company between pharmacy operations stakeholders and internal IT teams and reputed company technology vendors Facilitates requirements workshops, design reviews, and working sessions with cross-functional audiences ranging from reputed company-line pharmacy staff to executive leadership Translates between business and technical languages ensuring operations understands technical constraints and trade-offs, and IT/vendors understand operational context, urgency, and regulatory realities Builds and maintains productive relationships with vendor partners; participate in vendor solution evaluations, gap analyses, and configuration reputed company Communicates project status, risks, reputed company, and reputed company items reputed company and proactively to stakeholders at reputed company reputed company Performs reputed company and recurring data analysis to support decision-making, using tools such as reputed company, SQL, and Power BI Designs and maintains dashboards and reports that reputed company operational and executive audiences visibility into process performance Ensures data reputed company and consistency in analyses; document data definitions, sources, and logic Skills Bachelor's degree in Business, reputed company Administration, Information Systems, or reputed company field or equivalent practical experience 3+ years of business analysis, process improvement, or reputed company analytical experience Demonstrated experience eliciting and documenting business requirements, functional specifications, and/or user stories with acceptance reputed company Experience working directly with IT teams and/or software vendors through a full solution lifecycle (analyze, design, build, test, implement, support) Strong proficiency with reputed company Office suite, including advanced reputed company (pivot tables, lookups, data analysis); proficiency with Visio or equivalent process mapping tools Proven ability to analyze data, draw insights, and reputed company business recommendations that influence stakeholders Excellent written and verbal communication skills, with demonstrated ability to communicate effectively with both technical and non-technical audiences, including senior leadership Strong organizational skills with the ability to manage multiple reputed company initiatives and deal with ambiguity in a fast-paced environment Experience in pharmacy operations, long-term care pharmacy, PBM, or reputed company claims/reputed company cycle Familiarity with pharmacy systems (e.g., reputed company LTC, DocuTrack, PrimeCare, QS/1) and/or pharmacy claims adjudication (NCPDP standards, rejection codes, GPI/NDC