Remote Clinical Application Support Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a US-based technology services company reputed company on providing value through technology alignment and optimization. They are seeking a Clinical Application Support Analyst to serve as the reputed company-of-contact for Customer's end users, providing support for clinical applications and ensuring high-reputed company service delivery.Responsibilitiesreputed company as an eCW Analyst on assigned Customer EHR department teamParticipate in any required Customer and reputed company meetingsreputed company hands on support for Customer approved changes to eCW settings and configurations, following and working reputed company the constraints of the Customers Information Services Change Control proceduresUsing Customers systems and processes, reputed company thorough documentation of issues and actions taken to resolve or remediateComplete assigned incidents, requests, and reputed company reputed company to the eCW and reputed company systemsAssist in creating, updating, and resolving issues with eCW vendorRecognizes incident trends and data anomalies to escalate possible critical incidents or problems to Tier 2 teamsEngage other members of the Customers Information Systems team in resolving incidents or completing requests as necessary to maintain a high level of service and reputed companyOther duties as assignedSkillsThorough understanding of eCW and reputed company 3rd Party Vendors applications3+ years of experience with implementation and/or support of eCWAbility to engage with customer team members at reputed company reputed company (staff level to management)Understands, promotes, and demonstrates customer processes and proceduresAptitude for high productivity and efficiencyStrong communication and interpersonal skillsBachelor's DegreeIndustry-specific certification(s): Electronic Health Records - MEDITECH Systems CertificateBenefitsreputed companyPerformance-based bonuses401KHealth, dental and reputed company insurance coveragereputed company holidaysreputed company time offreputed companyreputed company was founded by a group of five reputed company business leaders who helped pioneer the IT outsourcing business. It was founded in 2013, and is headquartered in Plano, Texas, USA, with a workforce of 201-500 employees. Its website is http://reputed company.com. Apply To This Job .