🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Company: Extramarks Education India Pvt. Ltd. Location: Noida, Sec 136 Employment Type: Internship (full time conversion based on performance) Duration: 3 Months for internship Stipend : 10k Work Mode: 5 Days Work Arrangement: Work From Office (WFO) Qualification & Requirements Education: Bachelors degreeSoft Skills: Excellent verbal and written communication, active listening, empathy, and strong problem-solving capabilities.Technical Skills: Proficiency with Operating Systems (Windows) , MS Word, Excel etc .Job Description The primary responsibility is to act as the initial point of contact for schools reporting technical issues. The person will gather essential details, set expectations, and hand over the case to technical experts for remote or telephone resolution. Key Responsibilities: Initial Contact & Communication: Make outbound calls or receive inbound calls from the school to log into their technical complaints and concerns.Information Gathering: Collect and document basic, actionable information (e.g., school name, user details, exact error messages, device types) so technical experts can understand the context.Expectation Setting: Professionally inform the school that a specialized technical team will contact them shortly to resolve the issue over a remote session or on a call.Customer Service: Maintain a courteous, professional, and empathetic tone to ensure the client feels supported and informed while they await technical assistance.Excel Data Maintenance: Log every call accurately in a master Excel sheet, capturing fields like school ID, contact info, issue brief, and ticket status.Compensation: 9,000.00 - 10,000.00 per month Benefits: Food providedWork Location: In person .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.