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Desktop Support Engineer L2

3s infotech · Nagpur

📅 07/08/2026
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EMAIL resume on hr3sgroup@gmail.com call on 883003 9896/ 8329 2 5929 job location: NAGPUR,UP GURGAON.MUMBAI santakruz east ,dharavi. GUJRAT AHMEDABAD-SHANTIGRAM. Qualification: BCA/ Diploma/BE/BTech/with Hands-on 2 to 4 years of Exp. VIP User support & VC Support independently Good in written and verbal Communication Install, Maintain & Troubleshoots required client Software & hardware whether onsite or remotely. Able to provide required support to L1 resource at location and able to provide required Training to DL1 & new engineers Handling Tickets & Managing Escalation Conduct remote troubleshooting. Guide user with Simple, Step-by-step instructions. Direct unresolved issues to the next level of support personal Must have extensive VIP & Executives level support experience. If necessary, liaise with third-party support and PC equipment vendors. Monitoring Day to Day CCTV camera & check backup Maintaining IT Inventory records. Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM & Paper Licenses) Responding to customer questions regarding operation and malfunctions. Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Compensation: 30,000.00 - 32,500.00 per month Benefits: Health insuranceProvident FundWork Location: In person .
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