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Technical Support Associate (India)

ESN TECHNOLOGIES · Mumbai City

📅 07/08/2026
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Experience: 1 - 3 Years Skills: Customer Service Inbound calls troubleshooting Website Support Location: Hyderabad Work Location: In office Job Type: Full Time Technical Support Associate Tier 1 Education: Bachelors Experience: 1-3 years Responsibilities: Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions. Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work. Requirements: - Excellent communication skills (both verbal and written) - Advanced English Fluency. - Effective Multi-tasker. - Website editing experience is a plus. - Ideally 1-3 years of Customer Service experience. - Have experience in taking Inbound and Outbound International calls. .
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