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Job Description CRM Engineer Position: CRM Engineer Department: Sales & Marketing Location - Vadodara Reporting To: Head Sales & Business Experience - 2-5 years Education - BSC / Diploma mechanical / Btech Key Responsibilities * Manage customer enquiries, RFQs, quotations, purchase orders, and order acknowledgements. * Maintain accurate customer information, opportunities, and sales pipelines in the CRM system. * Coordinate with Sales, Design, Production, Quality, Procurement, and Dispatch teams for timely execution of orders. * Monitor order status and proactively update customers on manufacturing and delivery schedules. * Build long-term customer relationships through regular communication and technical support. * Support key accounts in the Oil & Gas, Defence, Railways, Steel, Petrochemical, and Industrial sectors. Qualifications * Bachelors Degree in Mechanical Engineering, Production Engineering, or Industrial Engineering. Experience * 36 years of experience in Customer Relationship Management, Sales Coordination, or Project Coordination within the engineering or manufacturing industry. * Experience in hose assemblies, hydraulic products, oil & gas equipment, industrial components, or EPC projects is preferred. Technical Skills * Strong knowledge of CRM and ERP systems (Salesforce, Microsoft Dynamics, SAP, or similar). * Proficiency in Microsoft Excel, Word, and PowerPoint. * Ability to understand engineering drawings, technical specifications, and customer documentation. * Excellent communication, negotiation, and customer management skills. Key Competencies * Customer Relationship Management * Order Management * Sales Coordination * Technical Documentation * Cross-functional Coordination * Problem Solving * Time Management * Strong Communication Skills * Customer Complaint Resolution * Teamwork and Collaboration Key Performance Indicators (KPIs) * Customer satisfaction score (CSAT) * On-time response to enquiries and RFQs * Order fulfilment and delivery performance * Complaint resolution turnaround time * CRM data accuracy * Customer retention and repeat business * Sales order conversion rate * Outstanding payment follow-up efficiency Preferred Industry Engineering Manufacturing, Hose Assembly, Hydraulic & Industrial Products, Oil & Gas Equipment, EPC, Petrochemical, Defence, and Railways. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.