AR CALLER & MEDICAL CODER

Company Description Human Xpert India Private Limited, founded in 2006 and based in Chennai, Tamil Nadu, specializes in providing financial services to the US healthcare industry. The organization is ISO and HIPAA-accredited, reflecting its commitment to high standards of quality, data privacy, and security. For over two decades, Human Xpert has delivered Revenue Cycle Management services to healthcare providers across multiple specialties. The company also offers comprehensive back-office processing for diverse entities, supporting efficient and accurate administrative operations. Team members work in a structured, compliance-driven environment with a strong focus on professional development and service excellence. Role Description This is a full-time, on-site role based in Chennai for an AR Caller & Medical Coder. The AR Caller responsibilities include contacting insurance companies and other payers, following up on outstanding claims, resolving denials and underpayments, documenting call outcomes, and updating patient account information in the billing system. The Medical Coder responsibilities include reviewing medical records, assigning appropriate diagnosis and procedure codes, ensuring accurate and compliant coding per payer and regulatory guidelines, and coordinating with billing teams to support timely and correct claim submission. The role involves working closely with cross-functional teams, meeting daily productivity and quality targets, and adhering to HIPAA and company policies while handling sensitive healthcare information. Qualifications Strong skills in AR calling, including claim follow-up, denial resolution, and effective communication with insurance payers.Proficiency in medical coding using standard coding systems (e.g., ICD, CPT, HCPCS) and familiarity with payer-specific guidelines.Solid understanding of US healthcare billing, Revenue Cycle Management processes, and basic medical terminology.Ability to use billing software, practice management systems, and standard office tools with accuracy and attention to detail.Good written and spoken English communication skills, with a professional and patient approach on calls.Strong analytical, problem-solving, and time-management capabilities to meet productivity and quality benchmarks.Willingness to work on-site in Chennai and collaborate in a team-oriented, compliance-focused environment.Relevant certification in medical coding or billing, and prior experience in US healthcare processes, are highly beneficial. .