Remote Quality Assurance Analyst, Seasonal

Note: The job is a remote job and is open to candidates in USA. H&R Block is a leading company in the tax industry, committed to providing help and inspiring confidence in clients and communities. As a seasonal Quality Assurance Analyst, you will ensure software and hardware implementations are functional and perform as documented, while also creating test plans and contributing to product testing strategies.ResponsibilitiesWrite test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standardsCreate clearly documented defect reports that enable problems to be recreated, along with suitable workaroundsConstruct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environmentConsistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resourcesEffectively use test automation where appropriate and available to increase the thoroughness of testingExecute end-to-end functional tests and utilize automated tests developed by others to exercise the systemOffer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences; compare, contrast, and prioritize alternative approaches to meeting those objectivesContribute to end-to-end product testing strategy, focusing on the customer experienceSkillsHigh school diploma or equivalentDetail-oriented and process-driven approachExcellent collaboration, problem-solving, and cross-team communication skillsExperience in quality assurance, business analysis, software testing, or technical supportHands-on experience with representative technologiesKnowledge of all phases of the software development life cycleKnowledge of software/hardware testing fundamentals including the concepts of both positive and negative testingSelf-sufficient and self-starter mindset with the ability to prioritize work efficientlyStrong research skillsBenefitsComprehensive benefitsQualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverageCan participate in the H&R Block Retirement Savings Plan (401(k) Plan)The Employee Assistance Program(virtual) fitness center programsThe associate discount programAutomatically enrolled in Business Travel Accident InsuranceReceive Associate Tax Prep benefitCompany OverviewH&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial. It was founded in 1955, and is headquartered in Kansas City, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.hrblock.com. Apply To this Job .