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Description We are looking for a Customer Support Executive to join our international process team. The ideal candidate should have 0-1 years of experience in customer support roles and should be able to handle customer queries and complaints in a professional and efficient manner. Responsibilities - Handle customer queries and complaints via email, phone and chat - Provide accurate and timely information to customers - Resolve customer issues in a timely manner - Collaborate with other teams to ensure customer satisfaction - Maintain customer records and update customer information in the database - Meet customer service level agreements (SLAs) - Adhere to company policies and procedures Skills and Qualifications - Excellent communication skills in English (both written and verbal) - Positive interpersonal skills and ability to work in a team - Ability to work in a fast-paced environment and handle multiple tasks - Basic computer knowledge and typing skills - Familiarity with customer support software and tools - Ability to learn quickly and adapt to changes - Bachelor's degree in any field (preferred) .