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We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service. Key Responsibilities: - Answer Customer Inquiries: Handle phone calls and responses to emails from customers, providing accurate information and support. - Resolve Complaints: Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues. - Maintain Customer Records: Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up. - Provide Product Information: Offer detailed information about products and services to help customers make informed purchasing decisions. - Collaborate with Teams: Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement. Required Skills and Expectations: - Strong communication skills are essential to clearly convey information to customers and understand their needs. - A positive attitude is important; being friendly and approachable helps create a welcoming setting for customers. - Basic computer skills are necessary to manage customer data and perform other administrative tasks. - The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service. - Freshers should be willing to learn and adapt to the companys processes and customer service protocols. - Experience Fresher - No. of Openings 100 - Education 12th Pass - Role Customer Service Officer - Industry Type Banking - Gender [ Male / Female ] - Age Limit 18 - 30 Yrs. - Job Country India - Type of Job Full Time - Work Location Type Work from Office - Benefits include Flexible Working Hours, Annual Bonus, PF, ESI - Face Interview Location Kolkata West Bengal .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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