Payroll Specialist | Hybrid (Bilingual: CN & EN)

At FastLane by ENCOR , we are proud to be part of ENCOR Group , a leading corporate services platform in Asia with professional teams across Hong Kong, Mainland China, Singapore, the UAE, Malaysia, and a wider global network. Being part of the Group gives our people access to a broader platform, with opportunities to work with regional teams, gain international exposure, and continue developing professionally. We are looking for a Payroll Specialist to join our Malaysia team. You will work closely with our Hong Kong and regional teams, supporting Hong Kong payroll, MPF administration, Employer’s Return and employment visa matters for international clients. This role is suitable for someone with a solid payroll or HR operations background who is interested in developing their expertise in Hong Kong payroll, employment compliance and visa administration. On-the-job guidance will be provided for candidates who are new to Hong Kong payroll and visa processes. Work Arrangement The role requires on-site presence during the initial three-month period , subject to performance. Thereafter, a hybrid working arrangement (3-days WFH) is available. Office location: Petaling Jaya, Malaysia Key Responsibilities Payroll Process monthly payroll accurately and on time, including salaries, overtime, allowances, deductions and other payroll adjustments. Support MPF administration and Employer’s Return matters. Maintain accurate payroll and employee records. Prepare payroll reports and related documentation. Respond to payroll enquiries and follow up on any payroll-related matters. Keep up to date with relevant Hong Kong payroll and employment requirements. Visa Support Hong Kong employment visa, dependent visa and renewal applications . Conduct initial assessments and collect the required information and supporting documents from clients and applicants. Prepare and coordinate visa applications and submissions. Liaise with clients, applicants, the Hong Kong Immigration Department and other relevant parties where required. Maintain accurate records and follow up on the status of ongoing applications. HR & Client Support Communicate with clients and employees on payroll, visa and related HR matters. Maintain employee records and tracking lists. Support onboarding and other HR administration where required. Assist with ad hoc HR and payroll matters as assigned. Requirements Diploma or Bachelor's degree in Human Resources, Business Administration, Accounting or a related field. At least 3 years of relevant payroll or HR operations experience . Hands-on payroll experience is required. Experience in an outsourcing, shared services, professional services or multi-client environment would be an advantage. Experience in Hong Kong payroll, MPF or visa administration is an advantage but not essential . Training and guidance will be provided. Good numerical ability with strong attention to detail and accuracy. Comfortable handling confidential employee and payroll information. Good organisational skills and ability to manage multiple deadlines. Proficient in Microsoft Excel and other Microsoft Office applications. Able to communicate effectively in English and Chinese (Mandarin) to support English- and Chinese-speaking clients. Cantonese would be an advantage. Willing to learn and develop knowledge of Hong Kong payroll, employment compliance and immigration matters. What You Can Expect Exposure to Hong Kong payroll, MPF, employment compliance and visa administration . Opportunity to support international clients and work with regional teams. On-the-job guidance and training on Hong Kong payroll and visa processes. Broader career exposure as part of FastLane by ENCOR and ENCOR Group's regional platform. Hybrid working arrangement available in accordance with company policy. Salary: Based on the candidate's background, experience, and skill set.