Studio Manager

About us Fitstop Engadine is a dynamic and forward-thinking fitness studio dedicated to providing exceptional health and wellness experiences to our community. We are committed to creating an inclusive, energetic environment where members feel motivated and supported on their fitness journeys. Our studio is known for its high-quality classes, experienced instructors, and a strong sense of community that keeps our members coming back. At Fitstop Engadine, we believe in the transformative power of fitness and are passionate about helping individuals achieve their health and wellness goals. About the role We are seeking an enthusiastic and organised Studio Manager to join our team at Fitstop Engadine on a full-time basis . This is a pivotal role that will oversee the daily operations of our fitness studio, ensuring an outstanding experience for both our members and staff. Based in Engadine, NSW 2233 , the Studio Manager will be responsible for driving the success of the studio through excellent customer service, team leadership, and strategic operational management. This position offers the opportunity to make a significant impact on our studio's culture and performance. Key responsibilities Oversee all daily operations of the studio, including opening and closing procedures, facility maintenance, and equipment management Manage and motivate the studio team, including instructors, reception staff, and support personnel Develop and implement strategies to maximise member retention, engagement, and satisfaction Handle member enquiries, complaints, and concerns in a professional and timely manner Manage membership administration, billing processes, and database maintenance Ensure the studio maintains high standards of cleanliness, safety, and compliance with health and safety regulations Plan and coordinate promotional activities, events, and community engagement initiatives Monitor studio performance metrics, including membership numbers, revenue, and attendance rates Recruit, train, and schedule staff to ensure adequate coverage for all classes and sessions Maintain relationships with suppliers and manage vendor contracts and ordering Create a positive and welcoming studio environment that reflects our brand values and culture What we're looking for Proven experience in a management or supervisory role, preferably within the fitness, wellness, or hospitality industry Strong leadership abilities with the capacity to motivate and develop team members Excellent customer service skills and a genuine passion for helping others achieve their fitness goals Proficiency in managing databases, membership software, and point-of-sale systems Outstanding organisational and multitasking skills with the ability to prioritise effectively Strong communication skills, both written and verbal, with the ability to engage with diverse audiences Knowledge of fitness industry trends, class formats, and wellness programming Financial acumen with experience in budgeting, forecasting, and revenue management A flexible approach to working hours, including evenings and weekends as required Current First Aid and CPR certification or willingness to obtain it Relevant qualifications in business management, fitness instruction, or related fields are advantageous Certificate 3 and or 4 Fitness Current first aid & CPR Current working with children certificate What we offer We are committed to supporting the wellbeing and professional development of our team members. Fitstop Engadine offers competitive remuneration, career development opportunities, and access to our fitness facilities and classes. We foster a positive and inclusive workplace culture where staff feel valued and motivated to perform at their best. We encourage open communication and welcome discussion regarding flexible working arrangements where possible. Additionally, we provide ongoing training and support to help you develop your management skills and advance your career within the fitness industry. Apply now If you are an enthusiastic, organised leader with a passion for fitness and community, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience to Fitstop Engadine. Join our team and help us continue to inspire and transform the lives of our members in Engadine.