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About the role We are looking for an HR Operations Officer – Production & Employee Engagement who will serve as a frontline HR partner for our Production employees. The role will provide day-to-day HR support, coordinate employee concerns with the appropriate HR function, and help ensure that HR programs and services are accessible and responsive to Production. The position will report directly to the HR Manager and work closely with the HR Supervisors for Timekeeping & Administration, Recruitment & Employee Relations, and the Training & Development Officer. A key part of the role is to support and drive employee engagement activities within Production, helping strengthen communication, employee connection, and the company's culture of Malasakit. Key responsibilities Maintain a regular and visible HR presence within Production Serve as a first point of contact for routine employee HR concerns and inquiries Assist employees with HR processes, policies, programs, and requests Coordinate concerns with the appropriate HR function and ensure proper follow-through Help communicate HR announcements, policies, and initiatives to Production employees Identify recurring concerns and elevate them to the appropriate HR Supervisor or HR Manager Support the planning and implementation of employee engagement activities and initiatives for Production Coordinate wellness, recognition, communication, culture-building, and other employee activities Help gather employee feedback and identify opportunities to improve employee experience Work closely with different HR functions to ensure timely support for Production About you Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field 1–3 years of experience in HR, preferably in HR Operations, Generalist, Employee Relations, Recruitment, or Employee Engagement Good understanding of basic HR processes and Philippine labor practices Strong communication and interpersonal skills Organized, proactive, and able to manage multiple priorities Comfortable interacting with employees and leaders at different levels Good coordination and follow-through skills Proficient in Microsoft Office, particularly Excel Willing to work on-site and engage regularly with Production employees across different shifts People-oriented and approachable