Paralegal and Intake Worker - Workers' Rights Service Team

About Caxton Caxton Community Legal Centre's purpose is to promote and protect human rights in Queensland through access to justice. Caxton provides free information, legal assistance, advocacy and social support in relation to a broad range of legal issues for people living in the Greater Brisbane Region and Statewide. Priority is given to people who experience disadvantage, trauma and marginalization, and who have limited capability to self-advocate. Caxton undertakes community education, engages in law and systems reform and publishes legal information on a range of topics in the online Queensland Law Handbook. Find out more at www.caxton.org.au. The Role - An opportunity to make a difference This is a part-time role (2 days per week) with 12-months contract. Role available for immediate start. This is a paralegal and intake worker role. In the intake role they are responsible for direct client communication, obtaining initial client information, triaging client need, facilitating access to services, making appointments, liaising with service stakeholders (including courts) and providing tailored legal information and referrals. In the paralegal role they are responsible for supporting the lawyers and social workers with legal/advocacy tasks (eg: drafting documents/letters, preparing briefs, court assistance), legal and policy research, practical and administrative assistance. This role supports the Workers’ Rights team. Remuneration & Benefits A supportive and inclusive workplace Level 4.1 under the SCHADS Awards plus above award entitlements $92,292.20 per annum pro rata (inclusive of superannuation) Christmas shutdown leave in addition to 4 weeks annual leave First Nations staff entitled to a colonial loading payment of 4% on top of their base salary 35-hour week of work paid at 38-hour week rate (pro rata) Flexible work arrangements available 12.75% employer superannuation contribution Excellent tax-free salary packing options available (up to $15,900) Role Responsibilities Conduct intake processes to build client rapport, identify client need, assess against eligibility criteria, triage for appropriate service access, book appointments, take instructions and provide tailored information and referrals. Liaise with key stakeholders in support of the client accessing the Centre’s services. Provide paralegal supports to the lawyers and social workers including by assisting with legal/advocacy tasks, providing court assistance, undertaking legal and policy research, providing practical assistance as they deliver services to clients. Undertake administrative tasks including data entry, file management, conflict checking, and monitoring a team email inbox. Provide community legal education (CLE) support including assisting with preparing CLE resources, attending CLE sessions and providing legal information. Provide administrative supports across Caxton’s teams as required Essential requirements Strong communication skills, particularly in obtaining information from clients A good level of computer literacy and competency in major administration software packages such as Microsoft (Outlook, Excel, Word), and SharePoint) Good organisational and time management skills Ability to appropriately deal with sensitive and highly confidential information with a high level of tact, discretion and judgement Some evening work may be required Depending on health laws and regulations, vaccinations can be mandatory in order to work with vulnerable clients and/or be in the workplace. For example, some clients live in residential age care facilities which at times are required by law/regulation to ensure visitors are vaccinated and wear personal protective equipment. How to apply Apply by providing you resume and a 1–2-page cover letter addressing how you demonstrate the key accountabilities and why Caxton is a good fit for you. Mark your cover letter to the attention of our Managing Senior Lawyer, Georgia May. For any questions about the role, please don’t hesitate to contact us at vacancy@caxton.org.au . Applications close at 9:00 am on Monday, 31 August 2026.