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Mō te tūnga | About the Role : Our Customer Service team are the face of Parliament! They have a very clear and easy to understand mission, that is to provide rich and meaningful connections between the public and parliament. We are not just the face of Parliament at our reception desks, and the voice of Parliament on the phone, but we are also the engine room that works behind the scenes to support our teams to provide a high-level of customer service for all our internal and external customers. No two days are ever the same and you'll get a chance to engage with a wide variance of people from all walks of life. The role is an equal mix of face-to-face customer service, and behind the scenes administration to support our systems and other teams to do their work. We're entering an exciting time for our Customer Service Centre; Election 2026 on the horizon and a new building soon opening, we’re looking for talented people to join us. Tō kete | What You’ll Bring: We're looking for someone who's passionate about people, is motivated to provide an exceptional customer experience every time and can work within our collaborative and busy team. We're also looking for: The ability to communicate effectively with a wide range of people. A drive to provide warm, welcoming, excellent customer service to all. Resilience under pressure and an ability to deal with difficult interactions. An ability to adapt and learn quickly, and a positive approach to change. Problem solving and organisational skills. Confidence using MS office suite. Flexibility within your role and a 'can-do' attitude. These opportunities include a full-time fixed-term role until November 2026, a full-time fixed term position until March 2027, and the option to join our casual Customer Service Support pool for future work. Please state in your application which type of role you’re interested in. These roles work Monday – Friday between he hours of 8am – 6pm. Me pēhea te tuku tono | How to apply: To apply, click the ‘I’m Interested’ button to upload your CV, Cover Letter and complete the online application form. Your cover letter will form an important part of your application - we want to know why customer service is important to you & what attracts you to this role at Parliament - this is your chance to bring your application to life! Please note: The Seek advert will close at 12pm due to default settings; however, if you visit Careers at Parliament , the advert will remain open until midnight (12am) on the specified closing date. Applications close at midnight,7th September 2026. Note this date may change due to application numbers. All applications must be submitted online. If this is not possible, or to arrange a confidential kōrero, please email Jodie.Taylor@Parliament.govt.nz Note : We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes (depending on application numbers, this date may change). The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings. If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process. Note to Recruitment Agencies: We appreciate your interest, but we are not accepting applications from recruitment agencies currently. Unsolicited CVs received without written confirmation of acceptance from Parliament's talent team will not be received and Parliamentary Service and Office of the Clerk are not responsible for any fees related to unsolicited CVs.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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