CARGO REVENUE CONTROL AND RESERVATION SUPERVISOR

CARGO REVENUE CONTROL AND RESERVATION SUPERVISOR You are responsible for maximizing cargo flight revenue through effective capacity management and yield optimization strategies, while overseeing the reservation process to ensure efficient and accurate booking processes with exceptional customer service. Key Responsibilities: Develop and execute yield optimization strategies across assigned routes/flights; analyse demand, competitor pricing, and seasonality to set and approve optimal rate thresholds; manage overbooking levels and proactively clear backlogs to maximize net revenue per flight Allocate cargo space per flight to maximize load utilization while minimizing spoilage and spill Oversee end‑to‑end bookings, modifications, special cargo handling, and collaborate with other team for operations Resolve escalated inquiries and disputes promptly, ensuring professional and timely responses to all stakeholders Track KPIs (load factor, revenue per unit, conversion) and deliver regular performance dashboards Align with sales, airport ops, ground handlers, Cargo Terminal Operators, and external partners to ensure seamless cargo flow Perform any other duties as assigned Requirements: Holder of a Bachelor’s degree in Aviation Management, Logistics/Supply Chain, Business Administration, or a related field Minimum 5 years in air cargo industry, specifically in reservations, or revenue control, or capacity management (airline, GSSA, or major freight forwarder) Solid working knowledge of IATA regulations, dangerous goods procedures, and AWB/documentation standards We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to send full resume with the latest and expected salary package to the Human Resources Department no later than 28 August 2026. For more information of our recruitment, please visit our company website: https://www.greaterbay-airlines.com/hk/en/join-us/join-our-team.html Greater Bay Airlines is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Our Personal Information Collection Statement will be available upon your online application. Applicants not being notified within 8 weeks may consider their application unsuccessful. Their personal data will be retained for a period of 12 months from the application date and will be destroyed thereafter.