Account Manager

Key Responsibilities Act as the primary point of contact for buying office Understand the brand nature and client needs for trims Meet with clients to understand product requirements, specifications weekly Translate client needs and collaborate with PD team in HK to develop new products Handle inquiries and complaints from buying office; collaborate with different departments to provide timely solutions to maintain satisfaction Ensure trims or product features align with client expectations Track development timelines from concept, sampling to delivery and give timely update to the brand Maintain records of product development progress and client feedback Report sales performance Qualifications Bachelor’s degree in business administration or a related field Experience in a multinational or fast-paced corporate environment. Communication Skills: Strong verbal and written communication skills for effective client interaction and team collaboration. Understanding of Brand Dynamics: In-depth knowledge of the brand and client needs regarding trims. Client Management: Experience in meeting clients to gather product requirements and specifications regularly. Product Development Collaboration: Ability to translate client needs and work with the Product Development (PD) team in Hong Kong to create new products. Problem-Solving Skills: Proficiency in handling inquiries and complaints, collaborating with various departments for timely solutions. Attention to Detail: Ensure that trims and product features meet client expectations and maintain high standards. Project Management: Ability to track development timelines from concept to delivery and provide updates as needed. Record-Keeping: Strong organizational skills for maintaining records of product development progress and client feedback. Sales Reporting: Experience in reporting sales performance and analysing sales data.