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About the role We are seeking a committed and service-oriented assistant for reception, course administration, and administrative support in the language course department. The position is full-time (40 hours/week), limited to two years, with the possibility of extension. Key responsibilities Providing information and advice to visitors, answering and forwarding phone calls, managing the general info email account Supervising and monitoring the reception and gallery Coordinating transport orders with external companies, in consultation with administration Ordering office supplies, booking flights, reserving hotels, hosting visitors, conducting research tasks Basic initial consultation for language courses and exams Supporting course registration, including enrollment, textbook sales, and payment processing Maintaining data in the administration system (OSKA) Assisting with course administration, coordinating and preparing classrooms, ensuring exam security Occasional supervision during German exams About you Excellent command of English and Cantonese Very good, proven German skills or willingness to acquire them outside working hours Good communication skills in Mandarin are an advantage Strong service and customer orientation, friendly, professional, and confident demeanor Proficiency in MS Office applications and willingness to learn the institute's administration system Excellent organizational, multitasking, and time management skills, with the ability to complete tasks efficiently under pressure High flexibility, reliability, punctuality, and accuracy with strong attention to detail Sense of responsibility and ability to work well in a team About us The Goethe-Institut is the cultural institute of the Federal Republic of Germany, active worldwide. We promote knowledge of the German language abroad and foster international cultural cooperation. Benefits A two-year fixed-term contract with the prospect of extension 5-day work week including Saturday 13th-month salary 20 vacation days per year MPF Health insurance