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Key responsibilities Define management strategy for the shopping mall aligned with organisational policy and develop tenant mix and space utilisation strategies to increase revenue Analyse retail market trends and consumer behaviour to apply insights to the shopping mall Manage financial performance including revenue, rental growth, budgeting, cost control, and debt management Increase revenue from rental space, promotions, and marketing activities in coordination with the marketing department Collaborate with the leasing team to identify and secure suitable new tenants Manage tenant relationships and analyse tenant sales to optimise tenant mix Oversee shopping mall operations including facility management, store ambience, security, cleanliness, and parking management Maintain safety standards and service quality Oversee marketing strategy and promotional activities to increase foot traffic and develop customer experience and shopping mall image in coordination with the marketing department Manage all departmental teams within the branch and develop team potential while building an efficient organisational culture Set KPIs and monitor team performance, provide guidance and support for efficient and effective work delivery Coordinate and build positive relationships with government agencies, state enterprises, private organisations, communities, and neighbours Qualifications: Bachelor's degree or higher in Business Administration, Real Estate, Marketing, Property Management, or related field Minimum 10–15 years of experience in retail, shopping mall, or commercial property business Minimum 5 years of senior management experience as Senior Manager, Director, or General Manager Experience in leasing, tenant management, retail strategy, and mall operations Strategic planning capability Financial and commercial management expertise Negotiation and leasing skills Leadership and team management ability Data analysis and business insight capability Communication and stakeholder management skills