Export Coordinator

We are seeking a detail-oriented and proactive Export Coordinator to support our international business operations. The successful candidate will play a key role in managing export processes, ensuring regulatory compliance, and coordinating with both internal and external stakeholders to deliver products efficiently to global markets. Key Responsibilities 1. Sales Administration / Billing Support Support sales recording, billing preparation, and related transactions in the company system. Coordinate with Export, Finance, Logistics, Warehouse, and related teams to ensure sales and billing information is accurate and complete. Check and consolidate supporting data such as sales records, shipment details, SKU information, platform or market data, and billing references. Support monthly sales closing, billing follow-up, and document filing for China and other Export markets. Maintain organized records of sales, billing, and related documents for internal reference and audit support. 2. Payment Documentation & Status Tracking Prepare and coordinate payment-related documents such as PR, GR, invoices, quotations, approval documents, and other supporting files. Track payment submission, approval timeline, and payment status within the payment cycle. Maintain payment tracker to ensure all pending, submitted, approved, and completed payments are properly updated. Support review of payment transactions and reconcile platform usage, service fees, or operational expenses against actual payment records. Follow up with Finance, China team, vendors, agencies, or related parties for missing documents, pending approvals, or payment status updates. 3. Forecast & Supply Coordination Coordinate forecast updates with China supply team and other Export market teams. Support quarterly forecast submission to the Production team. Follow up with related parties to ensure forecast data is submitted on time and in the required format. Consolidate basic forecast information and highlight missing or pending data to the responsible business owner or manager. 4. Export / International Business Operational Coordination Support day-to-day administrative and operational coordination for China and other Export markets. Follow up on operational timelines, document submissions, internal approvals, sales record status, payment cycle, and other assigned workstreams. Coordinate with internal functions such as Finance, Logistics, Warehouse, Production, Export, Commercial, and related teams. Support urgent cross-functional alignment when required to ensure smooth operation and timely execution. Handle ad-hoc coordination tasks assigned by the business owner or Export team. Qualifications Minimum 3 years of solid experience in export documentation and shipping procedures. Bachelor’s degree in Business Administration, International Business, or related fields. Good attention to detail, especially in documents, numbers, sales records, billing, payment tracking, and system entries. Able to use Microsoft Office / SAP program Good coordination and follow-up skills with cross-functional teams. Able to manage multiple tasks, timelines, and urgent requests in a fast-moving environment. Good command of English for email communication and document handling. Responsible, organized, flexible, proactive, and willing to learn international business operations. Able to work as a support role under guidance and escalate issues clearly when business decisions are required.